This lab focuses on quickly retrieving operating system information using the Windows search functionality to find and access the “winver” tool, which provides comprehensive details about the operating system. Here’s a simple guide to obtain the necessary OS information: The search button next to the Windows icon is clicked. In the search bar, “winver” is …
This lab tackles an RDP connectivity issue, guiding users through the process of adjusting settings on their machines to enable remote connections. By following these instructions, the objective was to acquire practical experience in system settings, troubleshoot RDP issues, and ensure seamless connectivity for remote access. Here is a detailed guide to resolving this RDP …
This lab is designed to provide hands-on experience in changing the default search engine in the Chrome browser. By following these steps, the goal is to gain practical knowledge in navigating browser settings, modifying search engine preferences, and confirming changes. This scenario replicates a common user request, enhancing troubleshooting skills related to browser customization. Here …
This lab is crafted to simulate a scenario where the Outlook app installation from the Play Store is causing crashes. The goal is to gain practical experience in accessing device settings, navigating app options, and executing actions such as clearing storage and cache through a step-by-step troubleshooting process. Here is a detailed guide to resolving …
This lab is crafted to offer hands-on experience in setting up a work email on an Android tablet. The outlined steps mirror a real-world scenario where a user submits a ticket, seeking assistance in configuring their work email on a mobile device. The primary objective is to acquire practical knowledge in navigating device settings, adding …